Frequently Asked Questions

What is Adroyt?

Adroyt is an AI-powered PMO platform that consolidates project management, risk tracking, resource planning, financials, and stakeholder communication into a single workspace. 28 specialised AI agents run in the background to surface insights, flag risks, and automate routine PMO tasks.

Who is Adroyt built for?

Adroyt is designed for PMO teams, project directors, and portfolio managers at mid-market and enterprise organisations. It works for both internal PMOs managing a portfolio of initiatives and professional services firms managing client projects.

How is Adroyt different from Jira or MS Project?

Jira and MS Project are task trackers. Adroyt is a PMO operating system — built around portfolio health, risk intelligence, resource optimisation, and executive reporting. The AI agents do the work of a senior analyst running in the background 24/7.

What plans are available?

Adroyt offers two plans: Pro ($49.99 per user/month, or $39.99 billed annually — unlimited users, projects, and storage, all 28 AI agents, no seat minimum) and Enterprise (custom contract: SSO, bring-your-own AI key, on-prem/VPC, dedicated support, and a 99.95% uptime SLA). See the pricing page for full details.

Is there a free trial?

Yes — Pro includes a 7-day free trial with a one-time $20 AI credit for your workspace, no credit card required. Enterprise is negotiated per contract. After the trial, AI usage draws on prepaid credit packs (Enterprise can bring its own provider key).

Can I change my plan after signing up?

There's one self-serve plan, Pro. Add or remove users anytime — seat changes are prorated on your next invoice, never refunded in cash. You can switch between monthly and annual billing anytime; the change applies immediately — you're charged the prorated difference right away, and unused time on your current cycle is credited, never refunded in cash. For Enterprise, talk to sales.

Do you offer annual billing?

Yes. Annual billing is available on all plans with a 20% discount compared to monthly billing.

What AI agents does Adroyt include?

Adroyt includes 28 specialised agents across risk management, resource optimisation, stakeholder communication, milestone tracking, budget forecasting, issue triage, and more. Agents can be run manually or scheduled to run automatically.

What model powers the AI agents?

Adroyt agents use Claude (Anthropic) by default, with OpenAI available as a fallback provider. You can configure preferred models in Settings → AI Providers.

Is my project data used to train AI models?

No. Your project data is never used to train or fine-tune AI models. Data processed by AI agents is used solely to generate the requested insight and is not retained beyond the session.

How do agents handle sensitive financial data?

All data passed to AI agents is processed in-session and governed by our Data Processing Agreement. Agents access only the data scoped to the task — they do not have access to the entire tenant database.

Is Adroyt SOC 2 certified?

Adroyt is hosted on SOC 2 Type II certified cloud infrastructure, and our own controls are built to align with the SOC 2 Trust Services Criteria. A formal SOC 2 Type II examination is in progress and has not yet been completed. Enterprise customers can request our current control documentation and the latest status under NDA by emailing [email protected].

Is Adroyt GDPR compliant?

Yes. Adroyt acts as a data processor under GDPR. A Data Processing Agreement (DPA) is available at adroyt.io/dpa.

Where is data stored?

Application infrastructure runs on DigitalOcean and your data is stored in the EU (Frankfurt, eu-central) by default. Enterprise customers can discuss alternative data-residency arrangements.

Does Adroyt support SSO?

Yes — SAML 2.0 and OIDC-based SSO is available on the Enterprise plan. Adroyt integrates with Okta, Azure AD, and Google Workspace.

How long does onboarding take?

Most teams are fully operational within one week. All plans include a dedicated onboarding call and migration assistance for existing project data.

Can I import data from other tools?

Yes. Adroyt supports CSV import for projects, risks, issues, and resources. Native integrations with Jira, MS Project, Slack, and Teams — and the full standard integration catalog — are included on every plan.

What support options are available?

Pro includes email and chat support with best-effort response targets (4 hours for critical issues). Enterprise adds a dedicated success manager and a contractual 1-hour P1 response SLA. See our SLA for details.

Our team is happy to help. Reach us at [email protected] or book a demo from the pricing page.